Internet banking for NRIs

What types of accounts are provided with Internet Banking facility?

    The facility of Internet Banking is extended to NRI Customers in the capacity of Individuals/Joint Accounts only.

What are the facilities available to me through Internet Banking?

  • Accounts menu -> Account details /quick view/last 10 transactions/statement of A/c
  • Funds Transfer -> Own A/c s and other accounts, with following combinations
    • NRE to domestic accounts
    • NRO to domestic accounts
    • NRE to NRO accounts
    • NRE to NRE accounts
    • The NRI Customers would also have the facility of making online payments towards utility bills/taxes/donations by direct debit to account.
    Fund transfer is allowed only to operative accounts i.e. SF, CA, CA-OD and not to FD/Term loan etc. There is transfer limit of Rs. 5 lac per day in transfer to other accounts.
  • Customise
  • Mails
  • Bills
  • NEFT/RTGS
  • Online NEFT facility is available to NRI Customers.
  • Requests
    • Account opening Request
    • Cheque Book Request
    • DD Request
    • Breaking an FD
    • FD Account Opening
    • FD Renewal
    • Statement of Account
    • Request for Transaction Password/resetting of Transaction password
    • The Request for RTGS & NEFT is presently not available for NRI customers.

What is the procedure of getting transaction facility if I am an existing Internet Banking User with View Option facility?

  • Login into Internet banking services with a valid User-id & password.
  • Click on the Requests option
  • Select Request for Transaction Password
  • Submit the details for transaction passwords (like address, user-id etc.)
  • The transaction password will be created at HO and sent directly on the address mentioned in the request.
  • On receipt of transaction password, login into the services
  • Select Request for activation of Transaction password.
  • Submit the details.
  • Activation would be done within 24 hours of receiving the request.

What is the procedure if I do not have Internet Banking facility but maintain account/accounts with a CBS branch and want to avail Internet banking View Option or with Transaction option facility?

  • Download the IBS request form (PNB 1063), fill in the details and submit it to the following identified centralized location through post/FAX/email (enclosing scanned signed copy of PNB 1063)

INCUMBENT INCHARGE - e-bay,
PUNJAB NATIONAL BANK
Centralized Back Office for Trade Finance-Forex,
PNB 2nd Floor ECE House,
28-A Kasturba Gandhi Marg,
NEW DELHI 110 001 (INDIA)
e-mail : ebaydelhiaof[at]pnb[dot]co[dot]in
PHONE NO. 011 23755643/649/641
FAX : 011-23755647
  • The password(s) would be generated and sent to you or to Bank's representative offices.
  • On receipt of the password, you would have the option of confirming receipt of password to the centralized location (e-bay centre) through FAX/email/post. In case confirmation through email, then it has to be sent from email-id already communicated on the request form.
  • Based on the activation request, the users would be activated within 24 hrs of receiving the request.

What is the procedure of getting user-id/passwords where I am opening new account with bank.

  • Request for opening new account and opt for Internet Banking facility at the branch.
  • User-id/passwords would be provided as per the procedure defined above.
  • Activation of the users would be as per the above procedure.
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