Online password reset

• You will be required to enter the internet banking user-id and the facility type for which passwords need to be re-set (Login or     Transaction or Both)
• On successful validation of the entered data an OTP will be delivered to your registered mobile number
• Once OTP is validated to be correct, you will be taken to a screen where you will be asked to validate Account details/ATM     credentials
• On successful validation of entered details, you will be taken to next screen, where you can set your passwords

• This facility is only for Retail IBS users
• The facility is available only for self operated saving and current account customers
• Users for whom internet banking services have been disabled will not be able to use this facility
• Only limited attempts per day would be available to the customers who wants to avail this facility
• You will not be able to successfully complete the process if the desired details provided by you are incorrect/incomplete